Frequently Asked Questions

Everything you need to know about Caliyo. Can't find the answer you're looking for? Reach out to our support team.

Getting Started

Caliyo is an AI-powered calendar management platform that helps you take control of your time. It connects to your existing calendars (Google, Microsoft), provides intelligent scheduling suggestions, and offers a conversational AI assistant to manage your schedule.

Simply sign up at app.caliyo.ai, go to Settings > Integrations, and click 'Connect' next to Google Calendar or Microsoft Outlook. You'll be guided through a secure OAuth process — Caliyo never sees your password.

Caliyo currently supports Google Calendar and Microsoft Outlook/Office 365. We're working on adding Apple Calendar and other providers soon.

Yes! Caliyo has a mobile app available for both iOS and Android. Download it from the App Store or Google Play to manage your calendar on the go.

Caliyo's AI assistant uses natural language understanding to help you manage your calendar. Simply tell it what you need — 'Schedule a meeting with John next Tuesday at 2pm' or 'Find me a free hour this week for deep work' — and it handles the rest.

Billing & Pricing

Yes! Our Free plan is free forever and includes 2 calendar connections, basic AI scheduling, and 50 AI requests per month. No credit card required. See our pricing page for details.

When you choose annual billing for the Pro plan, you save 20%. Instead of $12/month, you pay $9.60/month (billed as $115.20/year).

Absolutely. You can upgrade, downgrade, or cancel your plan at any time from your account settings. Changes take effect immediately, and we'll prorate any charges.

We accept all major credit cards (Visa, Mastercard, American Express) and debit cards. Enterprise customers can also pay via invoice.

Your data remains accessible for 30 days after cancellation. During this period, you can export everything or reactivate your account. After 30 days, data is permanently deleted per our privacy policy.

Features

The AI can schedule meetings, find free time slots, detect and resolve conflicts, suggest optimal meeting times based on your preferences, create recurring events, and provide insights about how you spend your time. Learn more on our features page.

Pro and Enterprise users can create teams, share calendars, and coordinate group schedules. Team members can see each other's availability (without private event details) and schedule meetings that work for everyone.

Calendar rules are automations you can set up to enforce your scheduling preferences. For example: auto-decline meetings during focus time, require buffer time between meetings, or limit meeting hours per day.

Yes! Pro users get personal booking pages that let others schedule time with you based on your real-time availability. Share your booking link and eliminate the back-and-forth of scheduling.

Caliyo provides insights on meeting time, focus time, scheduling patterns, and productivity trends. Pro users get advanced analytics including team-level statistics and custom reports.

Privacy & Security

We use end-to-end encryption for all data in transit and at rest. Calendar data is encrypted with AES-256, and we support bring-your-own-key (BYOK) encryption for Enterprise customers.

Yes, Caliyo is fully GDPR compliant. We provide data portability, right to erasure, and transparent data processing. Our servers are hosted on AWS in the US and EU regions.

Yes, you can export all your data at any time from Settings > Privacy > Export Data. We provide your data in standard formats (JSON, CSV) within 24 hours.

Yes, you can delete your account from Settings > Account > Delete Account. This permanently removes all your data, calendar connections, and AI conversation history within 48 hours.

Never. We do not sell, share, or monetize your personal data or calendar information. Your data is used solely to provide and improve the Caliyo service.

Integrations

Caliyo integrates with Google Calendar, Microsoft Outlook, Slack, Google Meet, Microsoft Teams, and Zoom. We're constantly adding new integrations.

Yes! Caliyo supports connecting multiple calendar accounts from different providers. You can have Google and Microsoft calendars synced at the same time.

Yes, Pro and Enterprise users can connect Slack to receive calendar reminders, meeting alerts, and AI suggestions directly in their Slack workspace.

Yes, Caliyo automatically adds Google Meet, Microsoft Teams, or Zoom links to your meetings based on your preferences. Just set your default video tool in settings.

Still have questions?

Our team is here to help.